Papara, one of the digital wallet platforms, has stopped its payment services after its operating license was canceled following a decision by the Central Bank of the Republic of Türkiye (CBRT). After this development, millions of users asked: “When will the Papara money be refunded? What will happen to the balance?” He started looking for answers to his questions. Papara has issued a statement on the matter. So when will the Papara refund be made?
Historical research on when Papara refunds will be made. User Papara, whose operating license was canceled by CBRT, is questioning how they will receive the balance in their account. With Papara's statement on the matter, it is clear under what circumstances refunds will be issued. So when will the Papara refund be made?
STATEMENT FROM PAPARA
In Papara's statement on the matter, the following statements were made:
“Dear User,
According to the decision of the Central Bank of the Republic of Türkiye dated October 30, 2025 and No. 11929/21528, the license to operate payment services and issue electronic money of Papara Elektronik Para A.Ş. has been cancelled.
As Papara, we will terminate the payment and cryptocurrency services in accordance with the mentioned decision and we will immediately initiate the necessary procedures to securely refund all user funds within the relevant laws.
Cryptocurrency balances in our users' accounts are secured in a custodial account in accordance with applicable law. The refund and account closure process will be carried out in accordance with CBRT regulations.
“We want to inform the public that we will continue to implement this process with the principles of transparency and user trust in mind, and thank you for your understanding and patience.”
WHEN WILL PAPARA REFUNDS BE RETURNED?
After Papara's statement, users are wondering when they will receive their refunds.
In its statement, Papara said, “Cryptocurrency balances in our users' accounts are secured in protected accounts in accordance with applicable laws. Refunds and account closure processes will be carried out in accordance with CBRT regulations.”
According to this statement, refunds and funds will be made securely by Papara within the scope of relevant laws.
HOW WILL THE PAPARA BALANCE BE SENT?
The TL balance in the user's Papara account will be kept in a guard account. These accounts are kept completely separate from Papara's personal assets in accordance with the law.
Because; Refunds are expected to be transferred to the user's registered bank account (IBAN). Once the payback is completed, the Papara account will be gradually closed.
